Language Access
The City of Lancaster’s Language Access program ensures all of our residents have access to City services, regardless of the language they speak. By providing training, tools, and policy guidance, the Language Access program makes sure City staff are empowered to serve our residents in line with our Core Values of quality, teamwork, integrity, and respect.
Staff Resources
Please contact Zayra Falu for assistance.
Complaint Procedure
If you believe you have been denied services based on your language access needs, please click here to submit a complaint.
